Shipping Policy
At Electro X Store, we strive to deliver your orders quickly and efficiently to locations around the world. Our shipping policy is designed to be transparent and customer-friendly, ensuring you know what to expect every step of the way.
Shipping Locations
We ship to the USA, Europe, and most countries worldwide that accept international shipping methods. Please note that shipping to certain regions may be subject to carrier availability and local regulations.
Processing and Delivery Times
Orders are typically processed within 3 business days, excluding weekends and holidays. Once shipped, standard delivery is estimated to take about 15 days, though actual times may vary depending on your location and other factors.
Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and its total value. We are pleased to offer free standard shipping on all orders over $200.
Shipping Carriers
We partner with various reliable international shipping carriers to ensure your order arrives safely and on time.
International Taxes and Duties
For international orders, customers are responsible for any applicable customs duties, taxes, or fees imposed by their country.
Order Tracking
You can track your order by visiting our Tracking page and entering your order number. You’ll receive an email with tracking information once your order has shipped.
Product Eligibility
All products listed on our website are available for shipping, subject to any size, weight, or legal restrictions that may apply to certain items or destinations.
Lost Shipments
If your order is lost due to an error by Electro X Store or the shipping carrier, we will send a replacement at no additional cost. However, if the loss is due to an incorrect shipping address provided by the customer or if the package is stolen after delivery, we cannot be held responsible.
Holiday Season Shipping
During peak holiday seasons, shipping times may be longer due to high demand. If your order is expected to be affected by holiday delays, you will be notified at the time of purchase, either on the product page or during checkout. Otherwise, our standard shipping policy applies.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, please contact our customer support team at [email protected].